Is this how you're feeling as a new First Line Manager?
It's normal to feel nervous, frustrated, confused or stressed! Or overwhelmed, fraudulent, incompetent... or any other emotions that you didn't expect when you got that promotion.
You've gone from being in a team, to leading a team. You were in that previous role because you had a certain set of skills, and now you need new ones.
What skills do you need as a new First Line Manager?
Self Management
Before you can manage others, you should learn how to manage yourself. Not only does this improve you as a human, it gives you empathy and insight when supporting others who are learning.
Questions that are answered by this programme include:
How can I manage my own stress as a manager?
How can I solve problems and make decisions?
How can I improve my time management?
... and more
Why is Self Management important to the organisation?
Because when managers master self-management, your organisation gains resilient, emotionally intelligent leaders who model excellence. Our program transforms self-aware managers into organisational multipliers who:
- Reduce costly staff turnover by demonstrating authentic leadership that inspires team loyalty
- Increase productivity through enhanced time management and prioritisation skills
- Lower operational risks by managing stress effectively and maintaining clear judgment under pressure
- Embrace inclusion by understanding their strengths and leveraging diverse thinking styles across their teams
People Management
Being a people leader is not about you. It's about them. It's about serving your team in the best way possible by providing a safe space for them to grow and develop - both as individuals, and as a team.
Questions that are answered by this programme include:
How do I manage this new form of relationship with former peers?
How can I create psychological safety?
How can I manage staff performance?
How can I manage conflict?
How do I delegate effectively?
... and more
Why is People Management important to the organisation?
Effective people management directly impacts your bottom line. Our program equips your managers to build and lead high-performing teams that deliver measurable business results. Your organisation will benefit from:
- Enhanced talent retention through managers who create psychological safety
- Increased innovation through managers who unlock employee potential
- Reduced HR escalations by addressing conflict early and using it to drive ideation
- Improved operational efficiency through effective and appropriate delegation
Management and Leadership Skills for Business
Being a manager also means serving the whole organisation. You'll need to take responsibility for day to day operations. You may need to report on your team's activities, targets or budget.
Questions that are answered by this programme include:
How can I learn about leadership?
How do I manage change?
How do I understand basic finance as a manager?
... and more
Why are Management and Leadership Skills for Business important to the organisation?
Because managers that have a better understanding of how their decisions and actions drive organisational success become true business partners by:
- Better resource utilisation through improved decision-making and problem-solving
- Smoother change implementation resulting in faster adoption of new initiatives
- Enhanced budget management leading to better cost control and resource allocation
"This is exactly what I need!" I hear you cry.
